Service – Dev https://dev.additiveplus.com Wed, 06 Nov 2024 07:07:08 +0000 en-US hourly 1 https://wordpress.org/?v=6.8.5 https://dev.additiveplus.com/wp-content/uploads/cropped-AdditivePlus-Logo-Vertical-Dark-32x32.png Service – Dev https://dev.additiveplus.com 32 32 shopengine_activated_templates a:1:{s:6:"single";a:1:{s:4:"lang";a:1:{s:2:"en";a:1:{i:7;a:3:{s:11:"template_id";i:53939;s:6:"status";b:1;s:11:"category_id";s:3:"912";}}}}} Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (3 years) https://dev.additiveplus.com/product/nexa3d-evercare-service-and-warranty-plan-for-xip-pro-xwash-and-xcure-3-years/ Mon, 22 May 2023 08:20:37 +0000 https://dev.additiveplus.com/?post_type=product&p=27020

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (3 years) appeared first on Dev.

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The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (3 years) appeared first on Dev.

]]> Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (2 years) https://dev.additiveplus.com/product/nexa3d-evercare-service-and-warranty-plan-for-xip-pro-xwash-and-xcure-2-years/ Mon, 22 May 2023 08:14:14 +0000 https://dev.additiveplus.com/?post_type=product&p=27018

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (2 years) appeared first on Dev.

]]>

The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (2 years) appeared first on Dev.

]]> Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (1 Year) https://dev.additiveplus.com/product/nexa3d-evercare-service-and-warranty-plan-for-xip-pro-xwash-and-xcure-1-year/ Mon, 22 May 2023 08:07:56 +0000 https://dev.additiveplus.com/?post_type=product&p=27016

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (1 Year) appeared first on Dev.

]]>

The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D EverCare Service and Warranty Plan for XiP Pro, xWASH, and xCURE (1 Year) appeared first on Dev.

]]> Nexa3D XiP Pro EverCare Service and Warranty Plan (3 Year) https://dev.additiveplus.com/product/nexa3d-xip-pro-evercare-service-and-warranty-plan-3-year/ Mon, 22 May 2023 08:00:46 +0000 https://dev.additiveplus.com/?post_type=product&p=27014

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (3 Year) appeared first on Dev.

]]>

The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (3 Year) appeared first on Dev.

]]> Nexa3D XiP Pro EverCare Service and Warranty Plan (2 Year) https://dev.additiveplus.com/product/nexa3d-xip-pro-evercare-service-and-warranty-plan-2-year/ Mon, 22 May 2023 07:57:56 +0000 https://dev.additiveplus.com/?post_type=product&p=27012

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (2 Year) appeared first on Dev.

]]>

The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (2 Year) appeared first on Dev.

]]> Nexa3D XiP Pro EverCare Service and Warranty Plan (1 Year) https://dev.additiveplus.com/product/nexa3d-xip-pro-evercare-service-and-warranty-plan-1-year/ Mon, 22 May 2023 07:42:58 +0000 https://dev.additiveplus.com/?post_type=product&p=27006

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XIP PRO 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (1 Year) appeared first on Dev.

]]>

The plan includes –

Standard Services offered to all users of the XIP PRO ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

 

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Phone Support — A dedicated EverCare support hotline for quick answers to your troubleshooting questions
  • Video Support — On-Demand, short video consultation sessions that can be requested during a support conversation to expedite troubleshooting, as well as live screen-sharing to help with nuanced questions.
  • Onsite Installation and Training — initial onsite setup and training for your team
  • Annual Factory Service — yearly preventative maintenance, calibration and spare parts replacement
  • Support and Warranty Service Level Agreement – Nexa3D or its Authorized Service Provider strives to answer any support request within the same day during normal operating hours. After identifying the need for warranty service, Nexa3D strives to initiate service within 5 business days, either on-site or virtually.

The post Nexa3D XiP Pro EverCare Service and Warranty Plan (1 Year) appeared first on Dev.

]]> Nexa3D XiP EverCare Plan Service and Warranty Plan (3 Year) https://dev.additiveplus.com/product/nexa3d-xip-evercare-plan-service-and-warranty-plan-3-year/ Fri, 12 May 2023 10:17:52 +0000 https://dev.additiveplus.com/?post_type=product&p=26421

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XiP Desktop 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D XiP EverCare Plan Service and Warranty Plan (3 Year) appeared first on Dev.

]]> The plan includes –

Standard Services offered to all users of the XiP ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Live video training session – A custom 60-minute video consultation session with an EverCare Expert for you and your team to gain proficiency with your XiP 3D Printer. This can be used for initial onboarding, or for further clarification after you’ve gained experience with the printer.
  • Unlimited Phone, SMS, and Video Support – Direct support channels designed to help you quickly troubleshoot print or hardware issues:
    • Phone Support – A dedicated EverCare support hotline for quick answers to your troubleshooting or purchasing questions
    • SMS Support – An extension of our e-mail support system that allows you to reach us and receive ticket updates directly via text message on your cell phone
    • Video Support – On-Demand, short video consultation sessions that can be requested during a support conversation in order to expedite troubleshooting, as well as live screen-sharing to help with a nuanced software question
  • Printer Hot-Swap – Should your XiP 3D printer need a physical repair, we will cross-ship a replacement printer to you in order to prevent downtime while we service your device
  • Consumables Subscription Management – set an auto-renewing consumables order based on a cadence of your choosing
  • Priority Handling – Priority shipping of in-field replaceable hardware components and consumables when you get into a pinch

The post Nexa3D XiP EverCare Plan Service and Warranty Plan (3 Year) appeared first on Dev.

]]> Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year) https://dev.additiveplus.com/product/nexa3d-xip-evercare-plan-service-and-warranty-plan-2-year/ Fri, 12 May 2023 10:13:16 +0000 https://dev.additiveplus.com/?post_type=product&p=26419

The EverCare Service Plan is an enhanced service and support plan designed to help you achieve the highest level of printing success on the XiP Desktop 3D printer from Nexa3D.

Number of printers covered: 1

Number of users covered: 5

Term: Annually Renewing

 

The post Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year) appeared first on Dev.

]]> The plan includes –

Standard Services offered to all users of the XiP ecosystem:

  • Knowledge Base – Our online support portal full of in-depth self-help tools
  • Live Chat – Real-Time text chat with live Nexa3D support agents
  • Email Support – Asynchronous technical support via our email ticketing system

Additional services:

  • A dedicated team of EverCare service agents – 3D Printing Experts who are on standby to provide priority technical support and consultation
  • Live video training session – A custom 60-minute video consultation session with an EverCare Expert for you and your team to gain proficiency with your XiP 3D Printer. This can be used for initial onboarding, or for further clarification after you’ve gained experience with the printer.
  • Unlimited Phone, SMS, and Video Support – Direct support channels designed to help you quickly troubleshoot print or hardware issues:
    • Phone Support – A dedicated EverCare support hotline for quick answers to your troubleshooting or purchasing questions
    • SMS Support – An extension of our e-mail support system that allows you to reach us and receive ticket updates directly via text message on your cell phone
    • Video Support – On-Demand, short video consultation sessions that can be requested during a support conversation in order to expedite troubleshooting, as well as live screen-sharing to help with a nuanced software question
  • Printer Hot-Swap – Should your XiP 3D printer need a physical repair, we will cross-ship a replacement printer to you in order to prevent downtime while we service your device
  • Consumables Subscription Management – set an auto-renewing consumables order based on a cadence of your choosing
  • Priority Handling – Priority shipping of in-field replaceable hardware components and consumables when you get into a pinch

The post Nexa3D XiP EverCare Plan Service and Warranty Plan (2 Year) appeared first on Dev.

]]> Nexa3D XiP Print Process Training (virtual 90min) https://dev.additiveplus.com/product/nexa3d-xip-print-process-training-virtual-90min/ Sun, 04 Dec 2022 15:00:38 +0000 https://dev.additiveplus.com/?post_type=product&p=21135

Ready to take printing to the next level? Book a 1-hour virtual consultation to hone your XiP 3D printing workflows.  Groups sessions with up to 5 ppl are permitted.

The post Nexa3D XiP Print Process Training (virtual 90min) appeared first on Dev.

]]> The post Nexa3D XiP Print Process Training (virtual 90min) appeared first on Dev.

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